Policies / The clear details
Shipping and Delivery Policy
Clear information about how DGWeb operates and protects its customers.
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Order Processing
Orders are generally processed within 1–3 business days, excluding weekends and holidays. Custom products may require additional time.
Shipping Options
Available methods, charges and estimated delivery windows are shown at checkout based on the destination and selected service.
Delivery Times
Delivery estimates begin after dispatch and may be affected by weather, carriers, customs or other circumstances outside our control.
International Shipping
We serve many international destinations, subject to local regulations and carrier limitations. If delivery is unavailable, the order will be refunded.
Lost or Damaged Orders
Contact info@DGWeb.in within 7 days of the expected delivery date. Photographs may be required for damaged products.
Digital Delivery
Digital products and service access details are normally delivered by email within 1–2 business days.